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Return and Refund

Return & Refund

Return Policy

We’ll accept return requests for items that are unopened, unused, with the original tags/ MRP tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received. If you wish to return your item, we must receive your request within 3 days of the date you received your item. Kindly make video while opening the shipment. If you find any issues with the product, kindly share the video with us at return@sportschowk.com. We will not entertain any return/exchange in case of non availability of the video.
 

Refunds

Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.

If approved, the money will be refunded to your original method of payment within . All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
 

Exchanges

In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email the video of opening the shipment within 3 days of receiving your product to begin the process.
 

Return Shipping

After you’ve submitted a return request to return@sportschowk.com, we will send you a PDF of a return shipping label. Please print it out and affix to your package.

 

Final Sale Items

If the item is marked “final sale”, it does not qualify for a return and cannot be refunded.